Frequently asked questions

You may have questions, and the answers are here

If you could not find the answer to your question, write to us directly on WhatsApp.

We usually prepare a personal offer within 24 hours and send it by WhatsApp or email.
Each tour page has its own "Included / Not included" section.
We accept cash, bank cards and bank transfer. We explain office and remote payment options when you enquire.
Yes, we prepare the document list and support you at every step of the application.
Each tour has its own terms, clearly stated in the offer we send you.
Yes, we can offer tailored terms for families: just tell us the child's age when you enquire.
Group size varies by tour; we confirm the details when you enquire.
It depends on the tour: see the "included / not included" lists on the tour page.

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